GDPR & Privacy Policy – Handmade Enchantment
Last updated: 17 November 2025
1. Data We Collect
We collect personal details such as name, address, email, phone number, order info, and account
data.
2. How We Use Your Data
Data is used for order processing, account management, communication, security, and legal
compliance.
3. Customer Accounts
Creating an account allows saved addresses, order history, and faster checkout. Data can be
deleted upon request.
4. Legal Basis for Processing
We process data under contractual necessity, legitimate interests, consent (when applicable), and
legal obligations.
5. Data Retention
Order data: 6 years. Account data: until deletion. Emails: up to 2 years.
6. Your Rights
You may request access, correction, deletion, restriction, or portability of your data by emailing
Handmade-enchantment@hotmail.com.
7. Data Security
We use secure hosting, SSL encryption, and restricted access to protect personal data